Create Optimism in Uncertain Times
Posted on 18. Aug, 2011 by Shawn Murphy in 1 Leadership, People & Change
The frustrations and concerns about how to “remain calm and carry on” as a leader in these times can be overwhelming. In these days where uncertainty and anxiety about today and the future is topic numero uno, what’s a leader to do?
You have influence over the mood, the vibe of your team’s work environment. You can’t change an employee’s financial situation, but you can make coming to work an uplifting experience. They can leave feeling valued and proud of their work and with whom they work. You can create optimism.
- Meet with your people. Hear what their concerns are. Listen to their hopes.
- Silence your cell phones when talking with an employees. Make them feel important in that moment.
- Make and hold a personal commitment to share company news before the rumor mill darkens the truth.
- Plan a speaker’s series that educates employees about addressing stressful topics. Include topics that inspire employee, too.
- Increase the number of face-to-face interactions. Email can be so impersonal.
- Create connection points with employees. Bring them together to enjoy some time away from demands of work.
- Meet with senior managers so they have an honest understanding of employee morale, well being.
You likely have your concerns about the future. Have a support structure to talk about what you hear from employees. Talk about your concerns. Learn what others are doing to create optimism.
It’s your choice how you can make a difference for your employees. Give employees reasons to stay. Strengthen employees’ commitment to the team, to the business.
You can chose to inspire in the face of uncertainty.
Tap into our innate desire to make a difference. Create optimism.
Photo courtesy of JD Hancock





Terry
27. Aug, 2011
I really like your list of practical actions that leaders take to create higher levels of optimism in uncertain times. For me, it’s all about really connecting with people and being totally present for them. Rather than merely ‘going through the motions’ of listening to people because they know they have to. Really listening and connecting with people makes a real difference.
Shawn Murphy
27. Aug, 2011
Terry,
Let’s bottle what you tap into and give it away freely to other leaders. You’ve summed up simply what I’m advocating.
Glad you came by.
Shawn