Is there a limit to the number of second chances you give others?
Let’s look at this question in the context of today’s pressure-cooker environment prevalent in so many companies today.
People worry about losing their job. Teams are stretched thinner than before but the pressure to perform is ratcheted up a notch or two. Employees are creating and responding to other pressures that they’ve created AND likely not be real. What we have is a revving up of output energy that cannot be sustained.
The outcome: people will fail. Projects will fail. People will burn out.
As a leader your response to failure is vital. Punish people and projects for failure and watch the pressure-cooker combust or get closer to combustion. However, if you give people second chances you can begin to release the pressure.
Without a doubt the pressure to perform, excel, beat the competition is high. Let us not forget, however, that performance, excellence, new products and services are not possible without the talents of people.
Your people are not replaceable cogs in a mechanic wheel. They are not even easily replaceable in today’s job market.
In this era, we need leaders who take to heart the importance of creating an environment of optimism, of possibility. In this environment people’s talents and ideas are applied and shared. Second and third chances are available.
The pressure becomes a challenge that evokes the best response from people. This contributes to an environment where people thrive because they are allowed to explore under pressure and not penalized by short-termed thinking management practices.