Leadership Brief: Creating Good Cheer at Work
Posted on 14. Aug, 2011 by Shawn Murphy in 2 Leadership Brief
Why does the simple act of asking a customer his name spread good cheer? Why does stopping to ask a co-worker how her weekend was make her smile?
Simple. It’s a friendly gesture showing that you care. And couldn’t we all use a little extra cheer and care in our life in these anxious, uncertain times?
We have potentially hundreds of brief interactions with people (in-person and online) throughout the day. Be one that’s memorable. Be one that’s uplifting.
It’s Sunday. As you begin to transition to work mode, assuming Monday is the start of your work week, I challenge you to be intentional about how you spread good cheer at work this week.
Sound corny? Probably. Will it leave a positive impression? Probably. Will it matter to those who you make smile? Probably.
Photo courtesy of nairafee





Susan Mazza
14. Aug, 2011
Well said and great reminder Shawn. Acts of kindness are acts of leadership, in my opinion anyway.
BTW I learned from Dr Ellen Weber (@EllenFWeber) that saying someone’s name actually has a very positive affect on their brain. Saying good morning Shawn actually can make a bigger difference than just good morning. That of course requires that you actually know people’s names – if you don’t already this week is a great time to learn!
Shawn Murphy
14. Aug, 2011
Susan,
Gotta love Dr. Ellen Weber (@EllenFWeber)! And you, too. Here’s to kind, random acts of leadership.
Shawn
Denise Barreto
15. Aug, 2011
Love this validation, Shawn – I live by this.
I’m not perfect but I strive to never be in hurry. To always smile at EVERYONE. To take time to hear folks. Especially the hidden folks that are all around us – you know them – the ones cleaning the bathroom, setting up the AV in the room – serving your food in the cafeteria – I make it my business to know and interact will everyone in my path.
I love that you wrote about this – I’ll be tweet to my tribe. STAT
Shawn Murphy
15. Aug, 2011
Denise,
Because you do take the time, I bet you have many diverse interactions with all levels and talents. I’m sure you brighten as many people’s days as they do for you.
Keep on smiling!
Shawn